Privacy Policy

Effective Date: October 17, 2024

UnitedPoint Capital (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with our website and services. By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect personal information that you voluntarily provide to us when you:

Contact us via our website, email, or phone.
Provide your phone number for communication, including SMS consent.

The personal information we collect includes:

Name
Email address
Phone number (for SMS consent and communication)

2. How We Use Your Information

We collect and use your information solely for the following purposes:

To communicate with you regarding your inquiries, property details, or services.
To send SMS messages to the phone number you provided if you have given explicit consent.

3. SMS Consent

By providing your phone number, you agree to receive SMS messages from UnitedPoint Capital related to your inquiries or services. You can opt out of receiving SMS messages at any time by following the unsubscribe instructions provided in the messages or by contacting us directly.

4. No Sharing of Personal Information

We value your privacy and are committed to safeguarding your personal information. We do not sell, share, rent, or disclose any personal information, including your phone number, and SMS consent to third parties or affiliates for marketing or any other purposes.

5. Security

We implement appropriate technical and organizational measures to ensure that your personal information is kept secure and protected from unauthorized access or disclosure.

6. Your Rights

You have the right to access, correct, or request deletion of your personal information at any time. To exercise these rights, please contact us at info@unitedpointcommunities.com.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

8. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at: Info@unitedpointcommunities.com

Terms and Conditions of Service for SMS Communication:

*Information obtained as part of the SMS consent process will not be sold or shared with third parties or affiliates.

SMS Communication
When you opt-in to receive SMS messages from UnitedPoint Communities, we may
collect your phone number, the content of messages, dates & times, and your
responses. We use this data to send:

Appointment reminders
Reservation updates
Relevant notifications
Customer service responses

UnitedPoint Communities exclusively uses this information for internal communication
and will not share or sell your phone number or consent details to third parties or
affiliate companies for marketing purposes. You can opt out at any time by replying
‘STOP’ to our SMS messages, after which you will be promptly removed from our SMS
list. For assistance, reply “HELP”. You retain the right to access, correct, and delete
your SMS-related information.

Types of Data Collected

Personal Data
While using Our Service, We may ask You to provide Us with certain personally
identifiable information that can be used to contact or identify You. Personally
identifiable information may include, but is not limited to:

Email address
First name and last name
Phone number
Usage Data

Message Frequency:

Message frequency may vary depending on the type of communication. For example,
you may receive up to 1 SMS messages per week related to your appointments billing,
customer service request, etc.

Potential Fees for SMS Messaging:

Please note that standard message and data rates may apply, depending on your
carrier’s pricing plan. These fees may vary if the message is sent domestically or
internationally.

Opt-In Method:

You may opt-in to receive SMS messages from UnitedPoint Communities in the
following ways:

Verbally, during a conversation
By submitting an online form

Opt-Out Method:

You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP”
to any SMS message you receive. Alternatively, you can contact us directly to request
removal from our messaging list.

Help:

If you are experiencing any issues, you can reply with the keyword HELP. Or you can
get help directly from us at https://crosslandservices.com/services/
Additional Options:

If you do not wish to receive SMS messages, you can choose not to check the
SMS consent box on our forms at https://unitedpointcapital.com/about-2/

Standard Messaging Disclosures:

Message and data rates may apply.
You can opt-out at any time by texting “STOP”.